Insights
Culture is the quiet force we take for granted.
Oxygen for the organization.
Undervalued and underutilized.
But vital to survival and performance.
Can you perform at your peak if you are sick?
No.
Cultivating culture is common sense, but not common practice.
Let’s change that.
Tap into culture to help you perform, compete and win.
Culture Killer #7: Complacency
Complacency doesn’t crash through the door—it seeps in quietly. It hides behind tradition, stability, and success. Over time, it lowers the bar, silences ambition, and leaves organizations vulnerable to risks no one saw coming. This final entry in the Culture Killers series breaks down how complacency takes root, what it looks like, and what leaders can do to stop the slow drift before it becomes a full-blown crisis.
Culture Killer #4: Toxic Positivity - Why Avoiding Hard Truths Holds Us Back
At first glance, positivity feels like a strength. But when it’s used to sidestep tension, silence dissent, or avoid tough conversations, it becomes something else entirely. What looks like optimism can actually be avoidance—masking real issues that need to be addressed. Over time, this well-intentioned denial doesn’t lift people up—it wears them down.
Toxic positivity shows up subtly: in the pressure to stay upbeat, the dismissal of valid concerns, or the silencing of discomfort in the name of morale. It’s common, it's costly, and it often flies under the radar.